Support

Experiencing an issue? Need help with Railgrade?
Get in touch and we’ll do our best to assist!

Support

Reporting a technical issue?

Please fill in this form and provide us with the information required on the issue you’ve encountered.​

Alternatively, you can also email your report directly to us via: support (at) (at) minakatadynamics.co.jp

Email us directly

Support

Need help with gameplay?

We have a dedicated, active, and helpful community on Discord. If you have questions around gameplay, our community can usually help!

Ask the community

Minimum Specs

PC system requirements

Computers less powerful than the minimum may fail to launch or may crash during gameplay. Consider turning graphical settings to low if you are experiencing out of memory crashes on computers below the minimum requirements.

Windows OS:
Windows 7 64-bit
Windows Processor:
Core i5 2.8 Ghz or better
Windows Memory:
4 GB RAM
Windows Storage:
5 GB available space

Support Form